Privacy Policy

Last Updated: September 25, 2026

At Adfusion Graphics PVT Ltd., we respect your privacy and are committed to protecting the personal information you provide while using our website adfusiongraphics.com.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, purchase customized products, or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. About Us

Business Name: Adfusion Graphics PVT Ltd.
Website: adfusiongraphics.com
Address: C2, Second Floor, Patparganj Industrial Area, Delhi, India
Email: adfusionpvtltd@gmail.com
Phone / WhatsApp: +91 6002458889

We currently sell and deliver our products within India only.

2. Information We Collect

When you use our website or place an order, we may collect information such as:

Personal Information

  • Full name
  • Mobile number
  • Email address
  • Billing address
  • Shipping address
  • Pincode and location details

Account Information

If you create an account with us, we may collect information required to create and manage your customer account, including your name, email address, contact information and order history.

Order Information

When you purchase a product, we may collect information related to:

  • Products purchased
  • Order details
  • Shipping information
  • Billing information
  • Customization instructions

Customization Information

Some of our products are personalized or customized according to customer requirements.

Depending on the product, you may voluntarily provide:

  • Names
  • Text
  • Logos
  • Images/photos
  • Designs
  • Other customization details

We use this information primarily to create and fulfil your customized order.

Customer-provided photos, logos or other customization materials will not be used for our marketing or promotional activities without the customer’s permission.

3. How We Use Your Information

We may use the information we collect to:

  • Process and fulfil your orders
  • Create customized products according to your requirements
  • Process payments
  • Arrange shipping and delivery
  • Provide customer support
  • Respond to enquiries
  • Manage customer accounts
  • Send order confirmations and transactional communications
  • Provide information regarding your orders
  • Improve our website, products and services
  • Detect and prevent fraudulent or unauthorized activity
  • Maintain website security
  • Analyse website usage and performance
  • Measure advertising and marketing performance
  • Comply with applicable legal and regulatory requirements

We do not use customer-provided photos or logos for marketing purposes without permission.

4. Payments

Payments on our website are processed through Razorpay. When you make a payment, payment-related information may be processed by Razorpay in accordance with its own privacy and security practices. Adfusion Graphics PVT Ltd. does not intentionally store your complete debit card, credit card, banking or UPI credentials on our website. For payment-related questions, please refer to Razorpay’s applicable policies and terms.

5. Shipping and Delivery

We use Shiprocket for shipping and order fulfilment services. To fulfil your order, we may share necessary information such as:

  • Customer name
  • Mobile number
  • Shipping address
  • Pincode
  • Order details

with the relevant shipping and delivery service providers. This information is shared only to the extent reasonably necessary to process and deliver your order.

6. Website Analytics

We use Google Analytics 4 (GA4) to understand how visitors use our website.

GA4 may collect information such as:

  • Website interactions
  • Pages visited
  • Device and browser information
  • Approximate geographic information
  • Traffic sources
  • Website usage patterns

We use this information to understand website performance and improve the customer experience.

7. Google Advertising

We may use Google Ads and related Google advertising technologies to promote our products and measure advertising performance.

These technologies may use cookies, identifiers and website interaction information to help us:

  • Measure advertising performance
  • Understand how users interact with our website after viewing an advertisement
  • Improve our advertising campaigns
  • Show relevant advertisements where applicable

The information collected through these technologies is handled according to the applicable policies of Google.

8. Meta / Facebook Advertising

We use Meta advertising technologies, including the Meta Pixel and Conversions API, to measure and improve our advertising campaigns. These technologies may collect information about interactions with our website, such as:

  • Pages viewed
  • Products viewed
  • Add-to-cart activity
  • Checkout activity
  • Purchases
  • Device/browser information
  • Advertising-related identifiers

This information may be used to measure advertising performance, understand customer interactions and create relevant advertising audiences. Meta may process this information according to its own privacy policies and terms.

9. WhatsApp Communication

We may use WhatsApp to communicate with customers regarding:

  • Product enquiries
  • Orders
  • Customization requirements
  • Customer support
  • Delivery-related communication
  • Other service-related communications

If you contact us through WhatsApp, the information you provide may be used to respond to your enquiry or provide customer support.

10. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality and improve your experience.

Cookies may be used for purposes including:

  • Maintaining shopping cart functionality
  • Maintaining customer sessions
  • Account/login functionality
  • Remembering website preferences
  • Analytics
  • Advertising measurement
  • Website performance
  • Security

Third-party services such as Google and Meta may also use cookies or similar technologies in connection with analytics and advertising. You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

11. Customer Accounts and Guest Checkout

Customers may create an account on our website to manage their information and orders. We also provide Guest Checkout, allowing customers to place an order without creating a permanent customer account.

Information provided during guest checkout may still be retained as necessary for:

  • Order processing
  • Payment records
  • Shipping and delivery
  • Customer support
  • Business records
  • Legal and regulatory requirements

12. Customer-Provided Photos, Logos and Designs

Certain Adfusion Graphics products may require customers to provide photos, logos, names, designs or other materials for customization. By uploading or submitting such materials, you confirm that you have the necessary rights or permission to provide them for the purpose of fulfilling your order. We use customer-provided customization materials for order processing and product fulfilment. We do not use customer-provided photos, logos or designs for advertising, social media, promotional content or marketing without obtaining appropriate permission.

13. Information Sharing

We may share necessary customer information with trusted service providers when required to provide our services.

These may include:

  • Razorpay – payment processing
  • Shiprocket / relevant delivery partners – shipping and delivery
  • Google – analytics and advertising services
  • Meta – advertising measurement and related services
  • Website/hosting and technical service providers where necessary to operate the website

We do not sell your personal information as a standalone product to third parties. We may also disclose information when required to comply with applicable laws, legal processes, government requests, prevent fraud, protect our rights, or protect the security of our website and customers.

14. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction. However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

15. Data Retention

We retain customer information for as long as reasonably necessary for the purposes described in this Privacy Policy. Order and transaction information may be retained for business, accounting, customer support, fraud prevention and legal or regulatory purposes. Customization information may be retained as reasonably necessary for fulfilling and supporting the relevant order. When information is no longer reasonably required, it may be deleted or securely disposed of, subject to applicable legal and business requirements.

16. Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including the ability to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information where applicable
  • Ask questions about how your information is used
  • Withdraw certain permissions or consent where applicable
  • Opt out of certain communications where applicable

To submit a privacy-related request, contact us using the details provided below. We may need to verify your identity before processing certain requests.

17. Children’s Privacy

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the situation and take appropriate action where required.

18. Third-Party Websites and Services

Our website may contain links or integrations involving third-party services such as payment providers, shipping providers, analytics platforms, advertising platforms or social media services. These third parties may have their own privacy policies and terms. We are not responsible for the privacy practices of third-party websites or services that we do not control. We encourage customers to review the applicable privacy policies of third-party services they use.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, legal requirements or business practices. Any updated version will be published on this page with a revised “Last Updated” date. We encourage you to review this page periodically for any changes.

20. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Adfusion Graphics PVT Ltd.
Address: C2, Second Floor, Patparganj Industrial Area, Delhi, India
Email: adfusionpvtltd@gmail.com
Phone / WhatsApp: +91 6002458889

For Privacy-related enquiries:
Please mention “Privacy Request” in the subject/message so that we can identify your request appropriately.

Last Updated: September 25, 2026