Terms & Conditions

Welcome to Adfusion Graphics. By accessing or using our website, placing an order, or purchasing any product from us, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before using our website.

1. About Our Website

Adfusion Graphics provides home decor products, wall decor, signage boards, MDF and acrylic products, name plates, customized decor items, and other decorative products through our online store.

We reserve the right to modify, update, add, or remove products, prices, descriptions, offers, and website content at any time without prior notice.

2. Product Information

We make every effort to ensure that product images, descriptions, dimensions, colors, materials, and specifications displayed on our website are accurate.

However:

  • Actual product colors may vary slightly depending on your screen or device.
  • Minor variations may occur in handmade, printed, MDF, acrylic, or customized products.
  • Product dimensions may have a small manufacturing tolerance.
  • Decorative accessories shown in product images may not be included unless specifically mentioned in the product description.

Such minor variations shall not be considered a manufacturing defect.

3. Orders & Acceptance

When you place an order through our website, you agree that the information provided by you is accurate and complete.

After placing an order, you may receive an order confirmation through email, WhatsApp, SMS, or other available communication methods.

Adfusion Graphics reserves the right to cancel or reject an order in situations including:

  • Product being unavailable or out of stock
  • Incorrect pricing or product information
  • Suspicious or fraudulent transactions
  • Incorrect customer information
  • Delivery limitations
  • Any technical or system error

If an order is cancelled after payment has been received, the applicable refund will be processed according to our Refund & Returns Policy.

4. Pricing & Payments

All product prices displayed on the website are subject to change without prior notice.

We accept the payment methods made available during checkout. Customers are responsible for providing correct billing and payment information.

Adfusion Graphics is not responsible for payment failures caused by banks, payment gateways, card providers, internet connectivity, or other third-party services.

5. Shipping & Delivery

We aim to process and dispatch orders within the estimated processing time mentioned on the website.

Delivery timelines may vary depending on:

  • Customer’s location
  • Courier availability
  • Weather conditions
  • Public holidays
  • Natural events
  • Transportation delays
  • Incorrect or incomplete address information
  • Other circumstances beyond our control

Estimated delivery times are not guaranteed delivery dates.

Customers are responsible for providing a complete and accurate shipping address, contact number, and other required details.

6. Customized Products

For customized products, customers are responsible for providing correct information such as:

  • Name
  • Text
  • Spelling
  • Numbers
  • Dates
  • Images
  • Design preferences
  • Other customization details

Once customization or production has started, changes or cancellation requests may not be accepted.

Customized products generally cannot be returned or exchanged unless the product received is damaged, defective, or incorrectly manufactured due to an error on our part.

Customers should carefully verify all customization details before confirming their order.

7. Returns & Refunds

Our return, replacement, cancellation, and refund procedures are governed by our Refund & Returns Policy.

Customers are requested to inspect the package and product carefully after delivery and report any eligible issue within the time period specified in our Refund & Returns Policy.

Products that are customized, used, damaged after delivery, or returned without meeting the applicable conditions may not qualify for return or replacement.

8. Damaged Products

If your order arrives damaged, please contact us as soon as possible with clear photographs and/or videos of:

  • The outer packaging
  • Shipping label
  • Damaged product
  • Packaging material

This information may be required to verify the issue and process an appropriate resolution.

Failure to provide the required evidence within the applicable reporting period may affect eligibility for replacement or refund.

9. Cancellation of Orders

Order cancellation may be possible only if the order has not entered the processing, production, customization, or dispatch stage.

Once a customized or made-to-order product has entered production, cancellation may not be possible.

Adfusion Graphics reserves the right to determine whether an order is eligible for cancellation based on its processing status.

10. Website Usage

You agree not to misuse our website or attempt to:

  • Gain unauthorized access to the website or its systems
  • Upload malicious files or harmful code
  • Interfere with website functionality
  • Use automated systems to collect website information without permission
  • Submit false or misleading information
  • Use the website for unlawful activities

We reserve the right to restrict or terminate access to the website if we believe these Terms & Conditions have been violated.

11. Intellectual Property

All content available on the Adfusion Graphics website, including but not limited to:

  • Logos
  • Brand names
  • Product photographs
  • Graphics
  • Designs
  • Product descriptions
  • Website layouts
  • Text
  • Videos
  • Illustrations

is owned by or licensed to Adfusion Graphics unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially use our website content without prior written permission.

12. User-Submitted Content

If you provide photographs, designs, text, logos, or other materials for customization, you confirm that you have the necessary rights or permission to use such content.

You agree that the submitted content should not violate any third-party copyright, trademark, privacy, or other legal rights.

Adfusion Graphics is not responsible for disputes arising from customer-provided content.

13. Third-Party Services

Our website may use third-party services such as payment gateways, courier companies, analytics services, communication platforms, or other service providers.

The use of such services may be subject to the respective third party’s terms and policies.

Adfusion Graphics is not responsible for failures or interruptions caused by third-party services.

14. Accuracy of Website Information

We attempt to keep all website information accurate and up to date. However, occasional typographical errors, pricing errors, technical errors, or outdated information may occur.

We reserve the right to correct such errors and update information whenever necessary.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Adfusion Graphics shall not be liable for indirect, incidental, special, or consequential losses resulting from the use of our website or products.

Our liability, where applicable, shall be limited to the value of the relevant order, subject to applicable laws and our policies.

16. Privacy

Your use of our website is also subject to our Privacy Policy. We may collect and use customer information for purposes such as order processing, payment processing, delivery, customer support, communication, and improving our services.

17. Changes to These Terms

Adfusion Graphics may update these Terms & Conditions from time to time to reflect changes in our business, services, website functionality, or applicable requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with the website, products, or services shall be subject to the jurisdiction of the appropriate courts in India.

19. Contact Us

If you have any questions regarding these Terms & Conditions, orders, products, or our policies, please contact us through the contact details provided on our website.

Adfusion Graphics
Website: https://adfusiongraphics.com
Email: [adfusionpvtltd@gmail.com]
Phone/WhatsApp: [9220794315]
Business Address: [Plot No- 2, Water Pump, Fie Indstla Area Patparganj, Patparganj Industrial Area, New Delhi-110092, Delhi, India]

By using our website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.